Business Phone Numbers
What is a Business Phone Number?
A business phone number can be your official and direct link so that clients, partners, and others can reach and identify your business. Your business phone number can help solidify your company brand, establish your identity, and enhance your network, whether you're a small business or an enterprise.
When you have an official business phone number, you don't need to give out your personal phone number. Your business phone number becomes your direct inward dialing (DID) number.
Used with a VoIP provider, you can use your business phone number on several devices and in different locations— even while on the go.
Getting your business phone numbers is easy. Just choose a trusted service provider that will give you your desired phone number, select a pricing plan based on what you need, and pay (generally every month). But which business phone number should you get to maximize its use?
RingCentral offers you different types of business phone numbers you may need.
Different Types of Business Phone Numbers
A unique and dedicated business phone number can benefit your company or business. It allows your clients to reach you faster, contact the business directly, and help to maintain a professional image. However, different business phone numbers may cater to your client's needs. Discover the different types of business phone numbers that best suit your company.
Why should you get a business phone number?
Your company telephone number is the number one point of contact customers have with your company.
While there’s been an increase in the use of other point-of-contact channels like email, videoconferencing, and chat, there is nothing more reassuring than having an actual person answering your call after being on a call queue. Having business phone numbers, such as dedicated toll-free phone numbers, for your company and its branches also adds to your credibility as an organization.
Conventional landlines, however, have limitations. You’d need to spend more on features like SMS text messaging, fax, voicemail-to-email, and call forwarding options to get the most out of it. Having an on-premise PBX could help, but it would require you to set up on-site hardware that will cost you thousands upfront.
Fortunately, RingCentral, a trusted VoIP service provider, offers affordable business phone numbers supported by one of the best virtual phone systems in the industry. Instead of conventional landlines, your company gets a virtual phone number not tied to physical lines. RingCentral business phone numbers can be accessed from anywhere and on any mobile device, so employees won’t need to use their personal cell phone plans to make calls. They can simply use the RingCentral mobile app and use their company number.
Regular landlines
- Expensive on-site hardware paid up-front
- Complex implementations mean additional fees
- Early termination fees for required contracts
- Service and hardware upgrades come at a price
- Premium technical support calls for additional fees
- Maintenance requires specialized manpower
- Service changes require lengthy processes
Virtual phone service
- Does not require on-site hardware
- Quick and easy implementations
- No long term contracts that tie down your business
- Upgrades and updates are rolled out for free
- Free 24/7 technical support
- Configure and manage the system from anywhere
- Easily add or re-assign digital lines and extensions
RingCentral Features You Can Have with Your Business Phone Number
Auto-attendant and Call Routing
Handle all incoming phone calls with an automatic answering service and route them to the right person or department. When you customize this feature, you can even hire professional voice artists to give your callers the best first impression.
Business Phone System’s Answering Rules
Change how your company answers incoming phone calls. If you want, you can set your business hours where all calls during your 9-5 shift will be answered and routed, while calls outside those hours can go straight to voicemail.
Hold Music or Messages
Reduce the stress of waiting for a response when a client calls your business phone number. Play music or broadcast business communications like new promos or new policies while the caller is on hold. You can modify your on-hold music or messages in cloud telephony.
Call Forwarding
Let your employees take their calls from wherever they are. With RingCentral, you can forward business calls to their personal cellphone, home phone, or any other telephony device. Employees can even customize how they can forward calls to different numbers. Calls forwarded can be sent to different numbers chronologically, simultaneously, or a mix of both.
Call Screening
Have complete control over who can reach you. Accept calls, ask callers to identify themselves, or outright block specific numbers or unwanted callers. Users can even send calls directly to voicemail and use of the voicemail-to-email feature from RingCentral.
Caller ID
Let your employees take their calls from wherever they are. With RingCentral, you can forward business calls to their personal cellphone, home phone, or any other telephony device. Employees can even customize how they can forward calls to different numbers. Calls forwarded can be sent to different numbers chronologically, simultaneously, or a mix of both.
Why customers choose RingCentral
Specially made for business
Access features and functionalities designed to help your business and your workforce communicate better. Get unlimited VoIP and conferencing with features like SMS, faxing, and team messaging, straight from your mobile phone.
Mobile and flexible cloud-based system
The modern business phone system not only provides a reliable telephony solution but also includes VoIP features like caller ID, video conferencing, SMS, and even faxing to help businesses communicate better.
Quick and convenient installation
No need for complicated business phone system installations for your local business. Have your phone service up and running in a day. Easily configure and manage your phone system from an online dashboard.
Secure and reliable cloud phone system
RingCentral provides you peace of mind knowing that all your business communications are protected during the entire transmission journey. Data travels through encrypted networks with layers of authentication for additional security.
Premium technical support
From day one, RingCentral will assist you in setting up and configuring your business phone system. Our award-winning customer support team will provide you with expert technical business phone service support, consultations, and best-practice recommendations.
Great value with no hidden costs
Get a single, all-inclusive bill with no hidden costs. RingCentral even provides both small business owners and local business enterprises with a powerful cloud communications system for one affordable price. No additional fees for premium features.
RingCentral Business Communications plans for your small business
Business Phone Service
Frequently Asked Questions (FAQs)
- Local Number/s - A Local Number would cost $4.99 plus State and local taxes.
- Toll-Free Number/s - A Toll-Free Number would cost $4.99 plus State and local taxes.
- True Toll-Free Number (1-800) - A True 1800 Toll-Free Number would cost $4.99 plus a one-time $30.00 Setup Fee plus State and local taxes.
- Vanity Number - A Vanity Number would cost $4.99 plus a one-time $30.00 Setup Fee plus State and local taxes.